Shipping & Delivery
We want to make receiving your supplements as easy and affordable as possible! Below, you’ll find everything you need to know about our shipping options.
When will my order be shipped?
We know you’re excited to receive your order, and we do everything we can to get it to you as quickly as possible!
Your order will be shipped within 48 hours, but in most cases, we process and dispatch it within 24 hours.
Once your order is on its way, you’ll receive a shipping confirmation email with tracking details so you can follow its journey right to your doorstep.
🇬🇧 Shipping to the UK (Mainland)
(2-3 business days)
- FREE Standard Shipping on all subscriptions
- FREE Standard Shipping for one-time orders over £40
- £2.99 Standard Shipping for all other orders (unless otherwise stated on the product page or during promotions)
We regularly run free shipping promotions, so keep an eye on the banner at the top of our website for the latest offers! 🚚✨
🇺🇸 Shipping to the US (Mainland)
(2-3 business days)
- FREE Standard Shipping on all subscriptions
- FREE Standard Shipping for one-time orders over $50
- $4.99 Standard Shipping for all other orders (unless otherwise stated on the product page or during promotions)
🇪🇺 Shipping to Europe
(5-10 business days)
- 9.99€ Standard Shipping
- FREE Standard Shipping for one-time orders over 75€
Important Information for European Orders:
International orders may incur duties and taxes upon delivery. While this does not always happen, the amount is determined by the value of your order and the tax-free threshold for goods entering your country. Payment of any duties and taxes is the responsibility of the recipient and will be collected at the time of delivery.
For more details on potential fees, we recommend reaching out to your local customs office.
If a package is rejected at customs and returned to us, we will issue a full refund for the product cost, excluding the shipping fee originally paid to send the order.
🌍 Shipping to the rest of the World
For shipping to other countries, we’re happy to help! Please contact us at hello@kaileahealth.com, and we’ll do our best to find the most suitable shipping option for you.
We’re always working on expanding our shipping options to make our products available to as many people as possible—thank you for being part of our global wellness community! 💛
Any questions?
If you have any questions on how to return your item to us, please contact us at hello@kaileahealth.com.